Privacy Policy

At Plato Media Co. (referred to as "we", "us", or "our"), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information, ensuring compliance with applicable privacy laws, including the Utah Data Privacy Laws, the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR) for European residents.

By using our services or accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Address

  • Payment information

  • IP address and device identifiers

1.2 Automatically Collected Information
We may collect information about your interactions with our website, such as your browser type, IP address, cookie identifiers, and browsing activities.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services

  • Process transactions

  • Communicate with you about our services, updates, and promotions

  • Ensure website security

  • Comply with legal obligations

We do not sell or share your personal information with third parties for commercial purposes without your explicit consent.

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the type of information and the context in which we collect it. We process your data under the following legal grounds:

  • Contractual necessity: To fulfill the services you request

  • Legal obligation: To comply with laws or legal processes

  • Legitimate interest: To improve our website and services, prevent fraud, or enforce our terms of service

  • Consent: For marketing and other communications, where required by law

4. Your Rights (CCPA & GDPR Compliance)

4.1 Rights for California Residents (CCPA)
If you are a California resident, you have the following rights under the CCPA:

  • Right to Know: You can request details of the personal information we collect about you, how we use it, and who we share it with.

  • Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.

  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Plato Media Co. does not sell personal data.

  • Non-Discrimination: You will not receive any discriminatory treatment for exercising your privacy rights.

To exercise these rights, contact us at legal@platomediaco.com.

4.2 Rights for European Residents (GDPR)
If you are a resident of the EEA, you have the following rights under the GDPR:

  • Right to Access: You can request a copy of your personal data.

  • Right to Rectification: You can request corrections to your personal data if it’s inaccurate or incomplete.

  • Right to Erasure: You can request deletion of your personal data.

  • Right to Restrict Processing: You can request the limitation of how we process your personal data.

  • Right to Data Portability: You can request to receive your personal data in a structured, machine-readable format.

  • Right to Object: You can object to the processing of your personal data for certain purposes, including direct marketing.

To exercise these rights, contact us at legal@platomediaco.com.

5. Data Retention

We retain your personal data only for as long as is necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We use industry-standard security measures to protect your information. However, no online platform can guarantee 100% security. We encourage you to take steps to protect your personal information when using the internet.

7. Sharing Your Information

We may share your personal information with:

  • Service providers who assist us in operating our website and conducting our business

  • Third parties if required by law, to protect our rights, or as part of a business transaction

We do not sell personal information to third parties for commercial purposes.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze site traffic, and understand how visitors interact with our website. You can control the use of cookies through your browser settings.

9. International Transfers

If you are located outside of the United States, your information may be transferred to, and processed in, the United States. We ensure adequate safeguards are in place to protect your personal data in line with GDPR and other international privacy regulations.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about your child, please contact us at legal@platomediaco.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any material changes either by email or by a prominent notice on our website.

If you have any questions or concerns about this Privacy Policy, feel free to contact us at legal@platomediaco.com.

Last Updated: September 7, 2024.